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Building Your Team and Facilitating a Productive Work Environment

As a mortgage broker in the private lending space, it is essential to have a strong and effective team to succeed. Building and managing a team is not just about delegating tasks but also about creating a productive work environment that fosters collaboration and encourages growth. In this article, we will discuss the importance of building your team and provide tips on how to create a productive work environment.

Improved Service

A well-functioning team allows you to provide better service to your clients. With a variety of skills and expertise on your team, you can provide a wider selection of products and respond quickly to client inquiries and needs. This level of responsiveness leads to increased customer satisfaction and loyalty, ultimately resulting in repeat business and valuable referrals.

Moreover, a strong team allows for specialization, where team members can focus on their respective areas of expertise. This specialization enables each team member to deliver personalized attention and tailored solutions to each client, further enhancing the overall service experience.

Increased Efficiency

Efficiency and productivity can be significantly increased by leveraging the strengths of your team members and allocating tasks and responsibilities accordingly. By dividing workloads and leveraging individual skills, team members can accomplish more while delivering optimal service to clients. Therefore, your team will be able to handle a larger client base, leading to increased revenue and business growth.

To further enhance efficiency, it is crucial to also embrace new technology and software solutions. Integrating lending software solutions like Bridge Loan Network’s Loan Management System streamlines tasks such as deal tracking, document management, and client reporting. By implementing technology, your team can streamline processes, minimize manual errors, and optimize overall efficiency.

Increased Competitiveness

A strong team empowers your company to outshine competitors by offering a comprehensive range of services and products. With a diverse skill set and expertise, your team can cater to a broader clientele and tackle complex deals that others may struggle to handle. This versatility positions your brand as a leader in the industry and allows for new opportunities like growth.

To stay competitive, stay attuned to industry trends, and maintain an awareness of market fluctuations. Continuously educate your team members to ensure they are equipped with the latest knowledge and industry best practices. By doing so, your team will remain at the forefront of the industry, consistently delivering innovative solutions to clients.

Improved Employee Satisfaction

Creating a positive and productive work environment has a direct impact on employee satisfaction, which, in turn, reduces employee turnover rates. When employees feel valued, supported, and engaged, they are more likely to remain committed to the company and perform at their best. This high level of employee satisfaction turns into increased productivity, better client service, and a flourishing team dynamic.

To foster a positive work environment, effective communication is vital. Clearly communicate expectations, responsibilities, and goals to each team member to ensure a shared understanding. Encourage open communication channels among team members to promote transparency and effective collaboration. By establishing a culture of clear communication, you minimize misunderstandings and duplicate work efforts, leading to greater overall efficiency and job satisfaction.

Recognizing and rewarding team members for their contributions is also essential for fostering a positive and productive work environment. Regularly acknowledge and celebrate individual and team successes to boost motivation, morale, and a sense of accomplishment. This positive reinforcement encourages continued excellence and creates an environment where team members feel appreciated and inspired.

Diversity in Decision-Making

A diverse team with a multitude of skills and experiences brings a wealth of perspectives and insights to the decision-making process. This enables your team to consider various angles and develop innovative solutions to complex deals and challenges. By developing an inclusive environment where all team members feel empowered to contribute their unique viewpoints, you foster a culture of collaboration and creativity. This, in turn, leads to better decision-making, improved deal outcomes, heightened client satisfaction, and increased repeat business.

Facilitating a Productive Work Environment with a Lending Software Solution

In addition to these tips, it is also crucial to stay up to date on the latest technology and software trends. Lending software solutions such as Bridge Loan Network’s Loan Management System can help streamline processes and improve efficiency among lending teams. Bridge Loan Network’s software simplifies tasks such as pipeline management, document collection, and client reporting in a cloud-based system. By implementing a Loan Management Solution, you can remove back and forth emails, files getting lost, or responding to the wrong email chain, and instead focus on your team’s productivity and better serving your clients.

Overall, building a strong and effective team is crucial to success as a professional in the private lending space. By facilitating a positive and productive work environment and investing in your team, you can improve efficiency, competitiveness, and employee satisfaction, and ultimately, better serve your clients. Additionally, staying up to date on the latest technology trends such as lending software solutions like Bridge Loan Network’s Loan Management System, can further improve your team’s productivity and help your team close more deals.

Geraci Captivate 2023

Bridge Loan Network is proud to be returning to Geraci’s Captivate Conference happening August 24th and 25th in Las Vegas!

Join our team at the place to turn prospects into business partners and set yourself and your business up for success. Leverage new connections and take your company to the next level. Benefit from your new connections and relationships formed at Captivate even years down the road! Captivate also features industry leading presentations and speaking sessions, guided networking opportunities, and thousands of proved connections from years’ past.

Stop by our booth to see Bridge Loan Network’s Loan Origination System in action and talk about how it can benefit your business with Marketing Manager, Erica Sikoski, and Business Development Specialist, Jacob Therrien.

Learn more about Geraci Conferences HERE.

The Importance of Continued Education for Mortgage Brokers

Mortgage brokers play a crucial role in helping borrowers secure financing from private lenders in an ever-changing industry. To excel in this field, mortgage brokers need to stay informed and up to date with the latest trends, technology, and regulations. In this article, we will explore the benefits of continued education for mortgage brokers and provide tips on how brokers can engage in ongoing education and development.

The Benefits of Continued Education

Continuing education for mortgage brokers offers many benefits, including staying up to date with changing laws and regulations, improving knowledge and skills in the private lending industry, enhancing professionalism and credibility, and increasing marketability and competitiveness. Keeping education at the forefront demonstrates a commitment to professionalism and a willingness to learn and grow in the industry. This commitment can set mortgage brokers apart from their competitors and increase their reputation in the industry. By setting yourself up as a knowledge source on all things related to the real estate industry, lending, and more, you will be a preferred broker in the space for your clients.

Tips on Continued Education in the Private Lending Space

Mortgage brokers can pursue continued education through various methods, including attending industry events such as conferences, networking events, and seminars. These are great avenues for connecting with professionals in the space to not only grow your network but many of these events also host speaking and panel-style sessions to help educate folks on important matters in the industry, tips and tricks, and standard regulations. These events are imperative in keeping mortgage brokers knowledgeable and connected to the pulse of the industry. In addition to industry events, participating in webinars and online courses, reading industry publications and blogs, seeking out mentorship opportunities, and obtaining professional certifications and designations are great resources for continued education.

It is also important for mortgage brokers to stay up to date on the latest technology trends, which are rapidly changing the private lending industry. By staying informed about the latest trends, mortgage brokers can improve their operations and provide better service to their clients. Plus, many of the technology resources available have been created to help streamline the brokering process, so by staying up to date on these solutions, you will stay ahead of the curve from the competition.

The Importance of Staying Informed on Private Lending Trends

Staying informed about current trends in the private lending industry allows mortgage brokers to offer the best possible products and solutions to their clients, meet changing market demands, and adapt to new challenges. Economic, social, and technological factors can have a significant impact on the private lending industry, and mortgage brokers should stay informed and aware of the latest developments to remain competitive. Practicing continued education can help mortgage brokers incorporate innovative strategies and approaches with their private lending offerings, enabling brokers to differentiate themselves from competitors and better serve their clients.

Bridge Loan Network’s Loan Management System (LMS)

Bridge Loan Network offers a state-of-the-art Loan Management System (LMS) that enables mortgage brokers to streamline their operations, improve efficiency, and better serve their clients. The LMS is a web-based platform that allows mortgage brokers to manage loans, view real-time loan statuses, and communicate with borrowers and private lenders. The LMS also includes features such as document management, task management, and reporting. By using the LMS, mortgage brokers can save time and effort in managing their pipelines, which allows brokers to focus on building relationships with their clients and growing their businesses.

Overall, pursuing continued education is essential for mortgage brokers in the industry. It enables brokers to stay informed and up to date with the latest trends and regulations, improve brokers’ knowledge and skillsets, enhance professionalism and credibility, and increase marketability and competitiveness. Staying informed about the latest technology trends and incorporating innovative strategies and approaches can also set mortgage brokers apart from their competitors. Bridge Loan Network’s Loan Management System (LMS) offers valuable tools and resources to help mortgage brokers streamline their operations and better serve their clients. By pursuing continued education and using the latest tools and technology, mortgage brokers can stay ahead of the curve in the ever-changing private lending industry.

International Women’s Day – Women Supporting Women

International Women’s Day (IWD), which is observed on March 8th each year, celebrates the social, economic, cultural, and political achievements of women.

The importance of International Women’s Day lies in its focus on advancing gender equality and women’s rights. This day is a reminder that women have made significant contributions to society throughout history, often in the face of significant obstacles and discrimination.

IWD also highlights the work that still needs to be done to achieve gender equality. This includes addressing issues such as the gender pay gap and the lack of representation of women in leadership roles.

As we celebrate this day, we also want to highlight the importance of building support systems and supporting women in their careers. As Sallie Krawcheck, CEO and Co-Founder of Ellevest, has said, “Surround yourself with people who inspire you, challenge you, and support you. Your network is your net worth, so invest in building strong relationships.”

Below are just a few ways women (and others) can support women in the workplace.

Mentorship: One of the most effective ways to support other women and help guide them is to be a mentor or build a mentorship program. By sharing your knowledge and experience, offering guidance, and providing opportunities for growth and development, we can help the next generation of women leader’s flourish.

Networking: Build a strong network of women in your industry or field. Attend events, listen to women speakers, connect on LinkedIn, and join professional organizations. This network can provide support, advice, and new opportunities when needed.

Advocacy: Speak up for other women in the workplace. If you see someone being overlooked or undervalued, advocate for them. Use your voice to call attention to gender bias or discrimination. Our voices are louder when we come together on an issue, and even more important, when we listen and believe one another, we can achieve more together.

Celebrate Each Other’s Successes: Celebrate the successes of other women in your workplace and industry. Recognize their achievements, share their accomplishments, and offer your support and congratulations. When we lift each other up, we also pave the path for the next generation to do the same.

There has been some movement in closing the gender gap as more organizations are prioritizing diversity and inclusion and providing more resources for women in our industry, such as mentorship programs and networking groups, which can help to support career and personal development.

In general, International Women’s Day serves as a significant reminder of both the progress made toward gender equality and the work still remaining. While we honor the accomplishments of women throughout history, we must also keep creating networks of support and speaking up for one another in the workplace. We can help pave the path for the next generation of female leaders to succeed by emphasizing mentorship programs, networking opportunities, and sharing in each other’s triumphs. Let’s keep striving for a time when all women are given the chance to prosper and realize their full potential. As we look ahead to the future, let us remember the words of Ruth Bader Ginsburg, “Women belong in all places where decisions are being made.”

For more information on International Women’s Day, head to their website, https://www.internationalwomensday.com/.

What to Look for in a Loan Origination System (LOS)

Making any changes to your process by implementing new software is a major decision for both Private Lenders and Mortgage Brokers. Loan Origination Systems (LOS) are essential tools for real estate professionals to streamline their operations and manage the loan application process efficiently. With the growing competition in the market, having an advanced Loan Origination System that works alongside your lending process is a crucial aspect of becoming successful in the real estate lending space.

In this blog post, we provide tips and insights for beginners who are looking to implement a new Loan Origination System.

User-Friendly Interface

An intuitive user interface with a straightforward navigation system is crucial for an LOS. It ensures that the members of your team can use the system easily and access the information they need without any hassle. LOS platforms with too many bells and whistles can become overwhelming for your team members and create unnecessary and tedious workflow hassles. It’s important to look for an LOS that will work alongside the lending process you and your team have already established and allow for easy access to your information in the system.

API for Data Exchanges

Users can greatly benefit from using an Application Programming Interface (API). This technology can bring about improved efficiency, higher data quality, enhanced compliance, and better user experiences. With API, users can easily connect to third-party services, allowing for seamless integration with other applications and programs to manage workflows. This includes integrating with service providers such as Appraisal Management Companies, Credit and Background Reporting, CRM Databases, and more. Allowing for easy data flow removes the email chains back and forth to transfer important loan information.

Data Security

Data security is a critical concern in the lending industry, and an LOS must have robust security measures in place to ensure that sensitive data is protected. It’s also important to understand who “owns” the data that you are inputting into a LOS. Does it belong to you, or the software provider? This information along with back-end security for client information and property data is vital for data protection. 

Training & Technical Support

An LOS provider with a reliable technical support team can help clients resolve any issues and ensure that the system is running smoothly. It’s important that when you implement a new software solution the onboarding and training for usage of the software do not hinder your ability to still do business. LOS platforms that require weeks of training can be cumbersome when trying to work through your book of business. Additionally, understand how LOS platforms provide tech support for you and your team once you are up and running, and how quickly they can help resolve any tech issues that may arise. 

Cloud-Based Platform

A cloud-based loan origination system offers several benefits, including accessibility from any location, automatic software updates, and reduced IT costs. It also allows clients to scale their operations and manage their loan portfolios efficiently. This has become incredibly important in the remote and hybrid work models many businesses are implementing for their teams. The ability to be able to work in the same loan file from different locations allows for a smoother lending process.

Document Management

An efficient document management system is crucial for real estate lending as it allows folks to store, access, and manage loan-related documents easily. A system with document checklists, indexing, and retrieval capabilities can significantly improve the efficiency of the loan origination process.

In conclusion, a Loan Origination System is a critical tool for real estate professionals to streamline and simplify their operations and manage the loan application process efficiently. To ensure that you select the best LOS for your business, consider these tips and ensure that the system meets your specific requirements and has the features you need, and be sure to check out more information on the features of our Bridge Loan Network Loan Origination System. Contact our team today for a quick demo of the features of our software, and how it can help in your lending process.

Tools For Reaching Your Goals in the New Year

The new year can be a great time to set personal and business goals around productivity and planning. It’s a fresh start and helps to set the tone for the rest of the year. In this article, we’re going to look at some of our favorite tools that we use that we hope can help you achieve your goals!

Task Tracking & Planning

Monday.com is a step above your typical paper and pencil to-do list and agenda. Monday helps you keep track of time-sensitive deadlines for major projects, industry conferences, personal work tasks, event planning, and more. Monday also has the ability to share specific workspace boards with the whole team to help keep everyone on the same page and up to date. It also allows you to assign specific tasks to team members, leave notes and attach relevant files.

Social Media Content Planning

If you have your own social media pages or help publish content for your business pages, there are different tools available to help you reach any social media goals you may set. Canva is a very helpful tool to make quick social media graphics. With free and paid versions, you have options for every budget. You can even upload all your branding elements, create video posts and create branded templates.

Once you have the content ready to be published, SocialPilot is a helpful tool for social media scheduling. Schedule your posts for Twitter, Instagram, Facebook, LinkedIn, Pinterest, and many more social media platforms. And if you need a quick graphic put together, you can use your Canva account right in the SocialPilot platform. SocialPilot allows you to see your social media posts in a calendar view by month, week, or day. You also have the ability to track analytical data on your posts, to adjust your strategy appropriately to reach your goals. If you want your content to be lined up in a specific way across all your platforms, SocialPilot will be a huge help.

Spark of Inspiration

Copy.ai is a helpful tool to help give ideas for social media captions and content ideas. It is an extremely helpful tool for creating social media captions and copywriting support. If you’re looking for a specific word that you can’t quite find, Copy.ai can help spark inspiration. It is as simple as typing in some keywords, picking a tone, and generating the content. This could give you ideas for a blog post, social media captions, or even hashtags for content.

Schedule Planning

Calendly is a helpful resource for booking appointments and/or meetings. It allows you to easily share your calendar’s availability, making setting up meetings easy and painless. The need to send emails back and forth trying to find a time and date that works for everyone is eliminated, giving you more time for productivity!

Now that you have some inspiration and resources for setting yourself up for success and reaching your goals in the new year, another valuable resource to add to your toolbox is our Bridge Loan Network Platform. Through utilizing Bridge Loan Network’s Loan Management System, you can help increase the volume of your closed deals and bring in additional revenue for your company. Connect with our team to learn more!

5 Essential Skills for Closing Deals as a Broker

As a broker, your main goals are to successfully close deals and create lasting relationships with industry partners and clients. But closing deals can be a challenging process, especially if you’re just getting started in the industry.

There are a few skills and characteristics that set apart the brokers who are champions and those that struggle to get deals across the finish line and in this blog post, I’ll outline five essential skills for closing deals efficiently as a broker.

1. Setting Expectations Up Front with the Borrower

One of the keys to closing a deal is setting the right expectations with your borrower from the start. It’s important to be upfront about the fact that there are no guarantees in getting a deal done and to anticipate any potential issues that could arise during the process.

By setting realistic expectations, you can help your borrower understand that funding may not be exactly what they anticipated due to the various details that can come up in the approval process. As the saying goes, “It’s always better to under-promise and over-deliver.”

To set the right expectations, it’s important to thoroughly understand your borrower’s investing goals and the challenges they may face. Before submitting deals to a lender, be sure to interview your borrowers and ask pointed questions to get a better understanding of their needs. By preparing in advance and being proactive, you can set expectations that will strengthen your relationship with your borrower and show that you’re the financing expert.

2. Don’t Withhold Information from the Lender

One of the biggest mistakes brokers can make is withholding information from their lenders in the hopes that negative issues won’t be discovered. This not only creates issues for the borrower but can also damage the long-term relationship between the broker and the lender.

It’s important to understand that lenders are on your side and want to fund deals. It’s always best to communicate openly and be direct with your lender so that you can work together to overcome any challenges before they become roadblocks. Don’t be afraid to bring up any skeletons that may come up in the due diligence process, as it’s better to address them upfront rather than risk losing the deal, or the relationship.

3. Know Your Lenders’ Requirements

Brokers who are successful at closing deals are often those who have a thorough understanding of the requirements of their chosen lenders. Take the time to study all the requirements thoroughly, and if there are any items you don’t understand, don’t hesitate to ask your loan officer for clarification.

Knowing the requirements of your lenders will help you quickly determine which one is the best fit for a particular deal your client has brought forward. This can be especially important in the private lending space, where deals need to move quickly, or risk being lost to the competition. By knowing which lender is a good fit for each circumstance, you can get deals done more efficiently.

4. Create a Sense of Urgency

Creating a sense of urgency can be an effective way to move deals along more quickly. By letting your borrowers know that you are working hard to get the deal done and that time is of the essence, you can help build trust and establish a sense of urgency that will help move the deal forward.

It’s also important to keep your borrowers informed throughout the process and to be responsive to their questions and concerns by being proactive and transparent.

5. Stay Organized

The final, and most important, key to closing deals quickly is by being organized. You could be the most professional broker, but if you can’t find the files needed to submit or have all the files for different clients and lenders mashed together, then it will be impossible to do your job effectively.

Lenders appreciate a full package and organized submission, as it shows that you understand what needs to be submitted and that you’re reliable. Don’t simply forward an email from the borrower to your lender without going through and understanding what has been received and if it is the correct information needed. An organized submission can help speed up the process and get you to close the deal more quickly.

Bridge Loan Network

As the leading software in the private lending space, Bridge Loan Network’s Software is designed specifically for real estate brokers and lenders alike. Brokers utilize Bridge Loan Network’s Loan Management System to provide clients with a secure and centralized location to submit their applications and loan files for the Broker to review. With Bridge Loan Network’s software, the loan process is simplified and organized every step of the way

Overall, closing deals as a broker requires a combination of skills and characteristics, including setting expectations up front, being transparent with lenders, understanding lender requirements, creating a sense of urgency, and staying organized. By mastering these skills and utilizing Bridge Loan Network’s Loan Management System, you can increase your chances of successfully closing deals and bringing in revenue for your brokerage. Connect with our team to learn more!

Tips for Navigating a Networking Event

In the real estate industry, whether you are a private lender, broker, or investor, networking is a key factor of growing your business.

Networking Event

Conferences, local meetups, and networking events are everywhere in our industry and will help you stay ahead of the curve if you are a contributing member. Plus, they are an investment in yourself and your company, and you’ll want to make the most of the time spent away from the office.

And as you’ve undoubtedly gathered, networking entails a lot more than just showing up, grabbing some free food, and exchanging business cards. It’s about connecting with people, sharing about yourself and what you do, and collecting valuable contacts and knowledge to grow professionally.

To make the most of it, all it takes is a little preparation and practice. Here’s what you need to know before you grab your business cards and head to your next industry event.

BEFORE

Set Reasonable Expectation

When preparing for a networking event, establish goals for your time there. Is your goal to find a specific service in which your company has a need for? A goal to meet five new people in the industry? Or are you hoping to connect with one particular person or company? By setting specific goals you can better prepare yourself and use your time wisely at the event.

Dress to Impress

Research the event you’re going to attend, the location, and the general theme of the event. First impressions matter, and this way you can set yourself up for success in putting your best foot forward. Think of it as a more informal interview, you’ll want to dress the part.

Bring Business Cards

This one seems obvious, but I can’t tell you how many times I’ve heard people say they’ve forgotten their cards at home, or that they just gave their last card away. Bring more cards than you think you may need and keep them on hand for the entirety of the event. One sided business card exchanges can leave a bad taste in folks’ mouths and could hinder their desire to follow-up with you in the future.

DURING

Focus on Making a Connection, Not a Sale

The overall goal for any event is to grow your network and allow for follow up with the appropriate folks after the event. With this in mind, don’t focus so much on making the sale right on the spot, but on making a connection. Show folks that you’re interested in more than just your opportunities. The best questions you can ask are ones that can’t be answered by just “yes” or “no” and allow for more fluid conversation.

Take Notes

After you ask for someone’s card, take notes on the card after they walk away or immediately after the event. This will help you to be more specific with your follow-up efforts. Even if you can’t write on their card, utilize your Notes app on your phone to highlight key topics and important information from your conversation. This can be as simple as the product or service they are looking for more information on, to favorite local food spots you discussed, to times that work best for follow-up.

Don’t Spam People with Cards

The closest thing to you throwing all your business cards away in the trash is by just passing them out to everyone you meet without having the actual conversations. If you haven’t built enough rapport with someone to encourage them to ask for your card, and vice versa, don’t just offer one because you think it’s what you’re supposed to do.

AFTER  

Follow-up

Making the connection is just the first step. To cultivate the relationship, you need to follow up with the folks you networked with. Make sure to personalize each phone call or email, letting each person know you enjoyed meeting them and mention something specific you talked about. A quick tip: One of the fastest ways to stop a connection in its tracks is to send everyone the same generic follow-up or LinkedIn connection request.

One of the best tools you can utilize in your career is networking, and you can make the most of it by preparing in advance, acting professionally during the event, and being proactive with your follow-up. Beyond that, simply try to enjoy yourself!

Meet the Team “Virtually”: Jordan Wells

Let’s meet our Broker Account Manager, Jordan Wells who joined our Bridge Loan Network team in 2020.  Jordan is responsible for fostering and maintaining relationships with brokers who utilize Bridge Loan Network’s suite of software offerings.

Q:  How do you prefer to start your day?

A:  I’d prefer to start my day peacefully, but it usually starts with my dog licking my face uncontrollably.

Q:  What’s your go-to productivity trick?

A: Writing down all my tasks in my notepad and crossing them off as I complete them. There’s something oddly satisfying about crossing tasks off once they’re finished.

Q:  How did you start working for Bridge Loan Network?

A: For almost six years I worked at an event ticketing company that struggled once the pandemic hit and I lost my job. I applied and interviewed for a job at Bridge Loan Network and the rest was history!

Q:  What’s a work-related accomplishment that you’re really proud of?

A: My top accomplishment is hearing from brokers that use our software how much they appreciate the training and support that is provided to them by the Bridge Loan Network team.

Q:  What was your first job?

A: Cashier at Bob’s Stores

Q:  Are you an early bird, or night owl?

A: Night owl.

Q:  If you could choose a superpower, what would it be?

A:  Ability to fly.

Q:  If you could only have three apps on your smartphone, which would you pick?

A: Spotify, Instagram, and Waze.

Q:  What’s one song you have completely memorized?

A: Reminder – The Weeknd

Q:  What’s your most used emoji?

A: The shrugging emoji.

Q:  When you were a kid, what did you want to be when you grew up?

A: Commercial pilot.

Meet the Team “Virtually”: Pamela Blakes

Let’s meet our Broker Account Manager, Pamela Blakes who joined our Bridge Loan Network team in 2020.  Pamela specializes in building and maintaining broker relationships, and providing education and support for Bridge Loan Network’s software platform. She loves gathering interesting tidbits about her clients, or a life lesson they have learned. She will be happy to add yours to her book of “Information I Could Learn from or Use to Help Someone Else”.

Q:  How do you prefer to start your day?

A:  I really like to just grab my coffee and get my day started, except weekends, haha.

Q:  What’s your go-to productivity trick?

A:  Honestly I just make sure I stay organized, and check things off the list as I go.

Q:  How did you start working for Bridge Loan Network?

A:  They found my resume online.

Q:  What’s a work-related accomplishment that you’re really proud of?

A:  My client relations. Creating a bond and being able to take that relationship and create great business together while relying on one another. Creates great success for both parties involved.

Q:  What was your first job?

A:  I worked in a hair salon.

Q:  Are you an early bird, or night owl?

A:  Early bird, all the way!

Q:  If you could choose a superpower, what would it be?

A: Hmmmm, Let me think about that. I may be better as a Care bear. Power would be JOY!

Q:  If you could only have three apps on your smartphone, which would you pick?

A:  Text, Music apps, Email.

Q:  What’s one song you have completely memorized?

A:  The Clash – London Calling

Q:  What’s your most used emoji?

A:  Heart, close second Cartwheel!

Q:  When you were a kid, what did you want to be when you grew up?

A:  Rock Star!